Frequently Asked Questions

Everything you need to know about our premium packaging solutions.

What is the minimum order quantity (MOQ) for custom packaging?

Our minimum order quantity varies by product type. Generally, custom-printed boxes start at 50 units, while stock mailers and supplies have no minimum requirement.

How long does it take to process and ship my order?

Standard stock items are processed within 1-2 business days. Custom orders typically require 10-15 business days for production after design approval before they are shipped.

Do you offer eco-friendly or sustainable packaging options?

Yes, Gamut Packaging is committed to sustainability. We offer a wide range of recyclable, biodegradable, and compostable materials to help reduce your environmental footprint.

Can I request a physical sample before placing a bulk order?

Absolutely. You can order a single sample unit of your custom design to verify dimensions and print quality before committing to a full production run.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and wire transfers for high-volume wholesale orders.

What is your return policy for damaged items?

If your order arrives damaged or with manufacturing defects, please contact us within 7 days of delivery with photos of the issue for a full replacement or refund.